Showing posts with label transparency. Show all posts
Showing posts with label transparency. Show all posts

Tuesday, September 14, 2010

Downturn in Economy?

As small business owners, we do not typically operate under the same constraints faced by major corporations. We don’t require Board approval to make changes to our marketing strategies, we have greater flexibility with the content and direction of our marketing programs and have the ability to efficiently and effectively market ourselves with minimal expenditure.

The economic downturn has caused many companies to downsize their non-revenue and ‘non-essential’ departments.

By taking time and seriously considering long term goals for my business, I have utilized my new-found free time to maximize efforts in expanding my offering and taking a long, hard look at how I have been marketing myself.
When employed full-time, my small business was more of a dream than an active reality. I ordered the supplies needed to have the ability to launch my business when the timing was right. My office is filled with fantastic marketing materials for, ironically, my online marketing business. I have a few clients that I work with on a regular basis, but did not have the time to take on new commitments.


Post-layoff, I took the time to beef up my website, order third-generation business cards that now present the image I want to sell to my clients. The businesses I worked with in my past professional life have now become clients and prospects – they know my ethics, they recognize my abilities, and we have a pre-established positive relationship.

For established small business owners, I encourage you to seek out new ways of building your business. If you have a website, but are not active on social media – now is the time! Most of the tools are free; establishing accounts, finding a preferred social network stream aggregator to monitor your business presence online, and getting involved in the newest trends.

Early adopters of internet ‘trends’ have the luxury of being among the first to get your brand name populating search engines, generating traffic through online gaming programs, and being involved in your area’s online community. It takes time, yes, but if you are experiencing a slowdown in traffic, the time is available – it’s how you choose to use it.

Seek out online communities in your area and become active. Share your personality first and product second with thousands of people in your area, for absolutely free.

If you are not internet savvy, or just simply don’t get it, that’s fine – there are plenty of former professional marketers with years of experience just starting their own companies to show you the way and assist you in your efforts. Think of how you began your business, how you wanted to share your product or your skills with the world and re-energize that dream.

Downturn is only that for those that stay below the wave. Grab your board and rise above it. The view is endless!


Friday, May 7, 2010

How many "Georges" are you?

GEORGE: Ah you have no idea of the magnitude of this thing. If she is allowed to infiltrate this world, then George Costanza as you know him,Ceases to Exist! You see, right now, I have Relationship George, but there is also Independent George. That's the George you know, the George you grew up with -- Movie George, Coffee shop George, LiarGeorge, Bawdy George.

JERRY: I, I love that George.

GEORGE: Me Too! And he's Dying Jerry! If Relationship George walks
through this door, he will Kill Independent George! A George, divided
against itself, Cannot Stand!


http://www.seinfeldscripts.com/ThePoolGuy.html

As a small business owner – with a life – we know that unlike megalo-corporations with many departments and divisions, it is our persona and our actions and inactions that speak directly to the nature of the business we own and operate.

Confession: In the early days of my professional life, I had ‘work’ me and ‘party’ me. The work me was replete with articulate work voice, meticulous appearance, and all of the apropos brands festooned about my person. I was a rainmaker, and the high-rolling investors I worked with expected nothing but the best. They got the very best, personal, respectful, and thorough service from me. …Then there was the party me. A nightlife animal – a-hootin’ and a-hollerin’ a-whoopin’ and a-wailin’ - the things-get-going-around-12:30am life of the party. Goodness help me if those worlds collided.

Inevitably, as George and I ultimately learned, worlds always collide. If you’re not yourself when you’re being yourself – when are you? Rather – which ‘you’ is the real you?

Like it or not, your ‘you’ is your business. If you’re reading this blog, you have likely have chosen to venture out and do our own thing – and in doing so, there are two key things that small business owners must accept: consistency and transparency.

We cannot be separate people living separate lives based on our location or time of day. In the eyes of our customers, we are our business.

Much as I’m not interested in seeing my doctor or teacher out at the bar pounding shooters or ‘faced on Facebook, our customers don’t want to see us acting in a manner inconsistent with the trust we have built with them through our business persona.

It takes time, money and substantial effort to build a customer base. We all know the stats regarding cost of keeping customers v. finding new ones. Why take a chance jeopardizing the business you have worked so hard to build?

This doesn’t mean that we can’t have fun, it just means that if you don’t want your worlds to collide, live in one world! Inject your awesome, unique personality into daily business life and make the choice to simmer down the things you wouldn't want your best client/customer to see.


World-meld into your favorite you - trust me, it's much easier this way.