The Dead Horse that is Customer Service

Apparently, customer service is indeed dead. I came home to find this. My lovely fall mums.

Smashed to smithereens.

I first thought it was Halloween pranksters, until the other one, the smashee's twin, was untouched on the other side of the step.

Apparently, the postperson was in a huge hurry to deliver in sleet, snow and rain today, and must have given Herculean effort to open the screen door hard enough to knock some delivered boxes over. Over, into several just-dropped off five gallon Culligan water bottles (each weighing nearly 42 lbs.), causing them to fall like dominos down the stairs - can you imagine this - and land on top of my fall mumms.

They then rolled around the yard until they settled on the sidewalk, where they lay until my husband arrived at home to find boxes and bottles tumbled about, and a crushed flower pot. No note, no attempt to set things back right. Just stuff strewn about the front yard.

Even people that you'll never see again, can't trace and don't interact with on a daily basis, leave notes when they ram your vehicle in the street (or at least in theory they do...) But this person, comes to our home at least 5 days each week. We trust them with our bills, our credit card statements, and our personal communications. The same person who just crushed my little fall display.

Needless to say, the mumms are completely destroyed, the pot shattered on the steps, and we really have little recourse - other than to share our experience. Yes, they were dumb fall flowers. Yes, it's already snowed. Yes, yes, yes. But still. Whatever happened to customer service and courtesy?